Privacy Policy

1. Data Controller

The data controller for personal data is Padel Academy Tour, a Belgian travel agency operating under Belgian travel license A6072.

2. Data Collected

We collect the following personal data through our contact form:

• First name and last name
• Email address
• Phone number (optional)

3. Purpose of Processing

Your data is collected and processed exclusively to respond to your information requests about our padel trips and to send you the requested information. No unsolicited commercial use will be made of your data.

4. Legal Basis

The processing of your data is based on your explicit consent, given via the checkbox on the contact form (Article 6(1)(a) of the GDPR).

5. Retention Period

Your personal data is retained for a maximum period of 24 months from your last interaction with our services, or until you withdraw your consent.

6. Data Sharing

Your personal data is not sold, exchanged or rented to third parties. It may only be shared with our technical service providers strictly within the scope of managing our services.

7. Cookies and Tracking Technologies

Our website uses Google Tag Manager (GTM) to measure audience and visitor behaviour. GTM may activate third-party analytical cookies placed by Google.

These cookies are only placed with your explicit consent, expressed via the cookie banner displayed on your first visit to the site.

You can withdraw or modify your consent at any time by clearing your browser's cookies or adjusting your browser's privacy settings. Without consent, no analytical cookies are placed.

8. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right of access: obtain a copy of your personal data
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request the deletion of your data
• Right to data portability: receive your data in a structured format
• Right to object: object to the processing of your data
• Right to withdraw consent: withdraw your consent at any time

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

10. Contact

To exercise your rights or for any questions regarding the protection of your personal data, you can contact us via our contact page.

11. Supervisory Authority

If you believe that the processing of your personal data constitutes a violation of the GDPR, you have the right to lodge a complaint with the Belgian Data Protection Authority (DPA).